Reports to: Director of Advancement
Status: Full time
Work Environment:
Work is mostly sedentary in an office environment.
Education/Experience:
Desire for a career in development. One to three years of experience in an administrative support role. Bachelor’s degree or other combinations of work experience and education will be considered (degree not required).
Duties & Responsibilities:
Administrative Support:
Provide administrative support to the Director of Advancement and the Development department, including calendar management/scheduling; helping maintain the Museum’s development database; tracking department expenses; monthly credit card reconciliation; maintain inventory of collateral materials and office supplies; manage and oversee paper and electronic record filing; help prepare proposals and solicitation materials; analyze and improve office processes and policies.
Data Entry:
Assist the Database Administrator with data entry overflow in constituent relationship management database (Altru); coordinate mailing lists for events and a quarterly newsletter; assist with compiling tributes and donors lists for newsletter
Gift Processing: Oversee processing of charitable gifts; track, acknowledge and report contributions received; send pledge reminders and invoices as appropriate
Stewardship:
Work with appropriate team members on updating donor acknowledgement letters, provide reports and donor lists for newsletter, website, annual report, donor wall and other items as needed; working with appropriate team members, develop content for Development portion of the newsletter and website; annual endowment report updates
Donor Relations:
Assist with stewardship and help team develop stronger relationships with donors involving communication and engagement; provide excellent customer service to all patrons; return all phone calls in a timely manner; forward any calls that require assistance to appropriate development team member
Membership: Assist Membership Officer with processing memberships; generate renewal notices, acknowledgement letters, membership cards, new member packets, interest letters and complimentary memberships
Events: Assist Membership Officer and Events Manager in planning and coordination of events and member-related activities, as well as assist with event registration and payment.
Volunteer: Be an active member of the Development Department, volunteering for related activities and events as needed
Ideal Knowledge, Skills, and Abilities:
Attention to Detail:
Ability to pay close attention to detail in order to ensure the completeness and accuracy of work performed by oneself and/or others.
Customer Focus: Considers internal and external contacts as customers and makes prompt efforts to meet their needs. Demonstrates a commitment to provide quality service and maintaining customer satisfaction
Time Management: Possess excellent organizational and time management skills
Interpersonal Skills: Ability to interact comfortably with others, ability to develop and maintain a positive working relationship with coworkers and customers.
Communication: Ability to clearly and accurately communicate information to a variety of audiences, both orally and in writing
Technical: Proficiency in Microsoft Word, Excel, PowerPoint and Google Workspace preferred
Employment at the BMA:
An offer of employment is contingent upon verifying the accuracy of the information provided by the candidate and the background check results will determine his/her suitability for employment at the BMA. Review of applications will be ongoing until the position is filled. Professional references will only be contacted after initial interview is conducted, and references are required for this position. Please do not submit letters of recommendation in advance of interview or have references call on your behalf. Candidates may be asked to complete a competency screening upon application to be considered for interview.
How to Apply:
Candidates should submit:
Formal cover letter to the Director of Advancement
Resume highlighting relevant work experience
Up-to-date and accurate contact information on both online application and cover letter / resume